Staff Vacancies

We presently have a temporary vacancy for a Case Manager and Trainer - from July 2010 until April 2011

See details below:

Case Manager and Trainer

Temporary until April 2011 with possibility of extension beyond.

 Case Manager – 3 days per week-must include Wednesday (21 hours) – Starting salary £26,400 Pro-rata (£15,840) or £27,225 (£16,335) if applicant also has direct experience of training mediators.

 A pension contribution equal to 4% of salary will be paid into the appointee’s nominated pension.

 Holiday entitlement is 25 days per year pro rata (15 days)

The applicant must be a trained mediator and will have excellent interpersonal skills together with a patient but assertive telephone manner.

Based at our office in Key House, West Drayton, they will be responsible for taking in neighbour dispute cases from the public and from referral agencies, recording necessary information on a database and allocating the cases to volunteer mediators. They will then monitor and support the progress of cases to ensure an efficient, responsive service is provided.

An additional aspect of the role includes the appointee joining our Training Group and being jointly responsible with our other Case Manager for organising our Mediator training courses, and providing regular support sessions for our Mediators, as well as Mediation Awareness training for potential referrers. There will also be a small management responsibility for our Conflict Coaching project.

If you are interested in this post, please contact us for an application form on 01895 447772. An answerphone is available outside of office hours.

Alternatively email us at: carole@hcmediation.co.uk giving your name address and please let us know where you saw our advert.

Closing date for applications is Friday 25th June 2010 – interviews to be during the week beginning 5th July 2010.